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Have a technical question?

Check out our Support Centre!

Manchester HQ

The Brookdale Centre, Manchester Rd, Knutsford, Cheshire, WA16 0SR

London HQ

Coming soon...

Send us an email

support@starfeedback.co.uk

Frequently Asked Questions

Star Feedback provides businesses with a comprehensive platform to monitor and manage their online reputation across multiple review platforms. Our software aggregates reviews from various sources, allowing businesses to respond promptly to customer feedback and maintain a positive online presence.

Yes, Star Feedback offers customisable review request templates that can be branded with your company logo and messaging. You can tailor the review request emails to reflect your brand’s identity and ensure a consistent customer experience.

Absolutely! Our platform includes advanced analytics and reporting tools that provide valuable insights into customer sentiment and feedback trends. You can track key metrics such as review volume, rating distribution, and sentiment analysis to identify areas for improvement and measure the impact of your reputation management efforts.

   Yes, Star Feedback takes data privacy and security seriously. Our platform is fully compliant with privacy regulations such as GDPR (General Data Protection Regulation) and adheres to industry best practices for data protection. We prioritise the security and confidentiality of our users’ data to ensure a safe and trustworthy experience.

Star Feedback integrates with all major review platforms!

Start Your Reputation management Journey today